Privacy Policy

Spela Coaching Privacy Policy

1. Introduction

Welcome to Spela Coaching. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.spelacoaching.com] and use our services, including scheduling appointments via Acuity Scheduling.

2. Information We Collect

Personal Information:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment processors)

  • Any additional information you provide during your coaching sessions or while using our services

Non-Personal Information:

  • Browser type and version

  • Operating system

  • Referring site

  • Date and time of access

  • Internet Protocol (IP) address

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services

  • To schedule and manage appointments through Acuity Scheduling

  • To communicate with you regarding your sessions, updates, and relevant information

  • To process payments securely

  • To analyze website usage and enhance user experience

  • To comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or providing our services, so long as those parties agree to keep this information confidential. These third parties include:

  • Acuity Scheduling (for appointment scheduling)

  • Payment processors (for processing payments)

  • Website hosting providers (Squarespace)

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and sensitive information (such as payment details) is encrypted using Secure Socket Layer (SSL) technology.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of any incorrect or incomplete data

  • Request deletion of your personal information, subject to legal obligations

  • Object to or restrict the processing of your data

  • Withdraw consent at any time, where consent is the basis for processing

To exercise any of these rights, please contact us at [your email address].

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personal information.

8. Changes to This Privacy Policy

Spela Coaching reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.